RAC Breakdown Cover Review

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RAC Breakdown Cover go to www.rac.co.uk
2.7 stars
Average rating for this product is: 2.7 out of 5

From 7 ratings and 48 reviews

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Djh777's Review of RAC Breakdown Cover

9th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    1 stars
  • Speed of response
    1 stars

RAC's customer service is a disgrace. I have just had a full 12 month membership removed from my bank after cancelling two months ago. having returned from holiday to find the money removed I called them only to be told we have gone past a 14 day cooling off period?? we were under the impression the policy had been cancelled when we called them in June and had no communication from them until they took money from our bank. They are now asking me to prove I made the call back in June!! This company is adisgrace and I would warn anyone who enters into any agreement with them to be extremely careful as once they have you, getting out is an absolute nightmare. You have been warned.

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