Guest's Review of Taj Tours Wembley UK
7th Sep 2009
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?No
We had been to a recent Alpine tour end of August with Taj Tours Wembley UK. I would never recommend this tour to any of my friends. On our trip to disneyland 6 families all with kids were left behind coz they were late by 25mins back to the Bus.On calling the manager he never picked up the phone and when we called the tour manager we were bluntly told to make our own way back. The reason bus was asked to leave in a hurry was coz of another group waiting at the Hotel for a Paris by Night trip. Anyways we made our way back somehow using expensive cabs but to our shock all the buses were still waiting at the Hotel even after 2 hours. We were also informed by feloow colleagues that the bus was just 1km away from disney when we tried to contact the bus manager. Overall the tour was a bad experience with an inhuman behaviour extended by Taj Authorities.
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