Guest's Review of Jane Norman
7th Sep 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costtops £50
- Layout of shop
Jane Norman has a shocking lack of detail in their finishing of a garment. I had to return two tops because of bad stitching, only to have one replaced with more bad stitching (11 issues to be exact!) I phoned and e-mailed them pics about the problem and I only had an e-mail back saying sorry this has happened but we do not see a manufacturing fault. I could not believe it. So after I had to run around the world to get the mess sorted and a huge waste of my time, they offered a voucher of £10 pounds. I just had to laugh, if only they knew the hassle it had caused in my life for a week just because they sell poor quality goods. The £10 was more of an insult and payoff and I feel I would rather not have received a voucher.
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