Sureterm Direct Car Insurance Review

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Sureterm Direct Car Insurance
3.3 stars
Average rating for this product is: 3.3 out of 5

From 1 rating and 65 reviews

Thumb up 62% of users recommend this product

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Guest's Review of Sureterm Direct Car Insurance

7th Sep 2009

Overall Rating

2 stars
  • Value for money
    4 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    trade

By far the cheapest quote through comparethemarket.com. Everything was done online and seemed fairly straighforward. HOWEVER - When changes needed to be made to the policy the Sureterm Direct Car Insurance customer service was very poor. It took forever for the phone to be answered, and that was only by a receptionist who just took details for a callback. The callback took 24 hours

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