Bookable Holidays Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 3 ratings and 75 reviews

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Guest's Review of Bookable Holidays

6th Sep 2009

Overall Rating

2 stars
  • Value for money
    2 stars
  • Customer Service
    2 stars
  • Have you booked through this tour operator before?
    No

i am supposed to fly on the 10.09.09 and i rang Bookable Holidays 8 days before i was supposed to fly as they told me tickets would have been here 10 days before i flew!!!!! well as u probably guessed they didn't i spoke to 3 different people and they all passed the book and couldn't be bothered to do their job however i was told they could arrive 5 or 7 days so i waited 5 days still no tickets i rang them n i was on hold for 20mins with a very annoying automated voice message that kept repeating their website!!! so i thought i would email them with my problem within the guaranteed 15 mins a i got an email saying they were doing their best to resolve my issue and would get back to me by the latest the end of the day.....and no surprise they didn't it also stated not to email them again or to ring them as this can slow down the process?? so im no stuck waiting for them to pull their fingers out still with no tickets or any information for my transfers!! i would never for as long as i live book with this joke of a company who just fob u off at any chance they get call centre of the year 2005?? i don't think so!!

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