Orange Review

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Orange go to www.orange.co.uk
1.6 stars
Average rating for this product is: 1.6 out of 5

From 6 ratings and 352 reviews

Thumb down 23% of users recommend this product

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Guest's Review of Orange Mobile Phone Network

Overall Rating

1 stars
  • Value for money
    1 stars
  • Signal Coverage
    4 stars
  • Time with Network
    Over 1 Year
  • Customer Service
    1 stars

Orange customer service is beyond belief. If I wore a heart rate monitor when phoning them it would explode ! I was transferred seven times in one call to sort a billing problem and the problem still did not get sorted out. I wrote a letter to head office and I got a call to say that they would credit me a months payment as a good will gesture, this was not done and I was still charged. Before signing an Orange contract, phone there customer services on 150 from your contract mobile, or 07973 100 150. If you have a PAYG Dial 450 from your mobile, or 07973 100 450.If you can get through ask a few questions and you will see that they are diabolical. (if you are lucky you may get a UK based operator who are not as bad as the others) Why do big companies like Orange keep getting customer service wrong ?


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