Guest's Review of Antler
4th Sep 2009
Overall Rating
- Value for money
- Size / CapacityMedium suitcase
- Durability
The handle of my bag came away after 3 years (but I threw my receipt away so they wouldn't exchange). No big deal...... but.......They do not have any spare parts anymore, so instead of buying a new handle (£20) they expect me to buy a whole new bag (£120). And to top it off, the customer service dept. was quite unhelpful and rude... just not interested... they even said that I could have bought the bag from ebay, and am just 'trying it on' to get a new bag for free!!!! the cheek!
I used to think Antler was a good make, but from now on, I will avoid!.
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