ed147's Review of Tiscali Broadband www.tiscali.co.uk
3rd Sep 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
I have been disgusted by the treatment I have suffered at the hands of Tiscali and all this AFTER I have left them and joined BT!. They have twice threatened me with court action via my old address. I moved house and changed ISP, BT kicked things off by not informing them of the MAC code as promised. I continued to be billed and when I rang Tiscali I was subjected to inconsiderate telephone support and forced (with sarcasm)to pay for a service I obviously had not used. 12 months later I received another threat again the telephonist was sarcastic and argumentitive, I was eventually heard and understood (16 months later) and they let me off £9.67. Look elsewhere if you have problems don't expect to be fairly treated by Tiscali.
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