Guest's Review of EasyJet
3rd Sep 2009
Overall Rating
- Value for money
- Flight From - Touk
- Flight on time?
- Comfort on flight
- Flight DateAugust 2009
- Ticket classEconomy
- Customer service
- Quality of food
Ths is the first time that we have used a budget airline as we were trying to get the cheapest deal available. We were due to fly out with EasyJet at 6.30 am on wed 26th Aug. On arriving at the departure gate we were told there was a slight delay due to staff illness, so a replacement had been called in. After 10 min wait were allowed onto the plane to wait and sit in comfort, rather than stand around in depts. The captain gave us updates every 10 mins and then he invited all the children on board who wanted to, to go and view the cockpit. As were sat near the front my children were one of the 1st and it made my 9 yr old sons day. This is so unheard of these days. We finally left, 45 mins late but arrived in Majorca only 20 mins late as captain changed route slightly to cause less inconvenience. We will definitely fly with them again.
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