Guest's Review of Spark Energy Gas & Electricity
2nd Sep 2009
Overall Rating
- Value for money
Spark Energy Gas & Electricity are utterly hopeless. If their call centre is busy the call cuts off. Its an 0845 number so youre still paying for it.
They tried to increase my direct debit payment from £30 to £230 without ever reading the meter. When I called to query this the person I spoke with said my electricity wasnt even with them. I had to get a manager to resolve this. Thankfully he was better than the person I got before.
On trying to leave, having given them a forwarding address twice, they insisted on sending the final bill to the property.
In my experience an utterly hopeless company
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