Dwell www.dwell.co.uk Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 1 rating and 35 reviews

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Guest's Review of Dwell www.dwell.co.uk

Overall Rating

5 stars
  • Value for money
    5 stars
  • Delivery
    A few weeks late
  • Quality of website
    4 stars
  • Goods purchased & cost
    £5500.00
  • Customer Service
    5 stars

I own and run an interior design business and have bought many many items with Dwell in the past. Yes, there does seem to be an issue with their deliveries however haven't we all put our trust in someone/something that lets us down - it appears that Dwell's fault is simply that they have silly suppliers who cannot print instructions properly or deliver to them ontime. You all seem to be knocking them for something which doesnt appear to be THEIR fault! As it stands I have a great working relationship with their customer services adviser, she helped me design a whole house in addition to multiple flats etc. I would ask you if, when you call their customer services department, do you shout and scream and demand things like a petulant child or whilst enraged or do you calmly talk to them like the people that they are and explain your issue....it may just be worth that!

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