B Greenwood's Review of Comet
1st Sep 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & cost700
- Layout of shop
I bought a Samsung LCD TV on the 17th May and then had it replaced on the 19th due to faulty speakers. The screen then went on the new television! It took a week for an engineer to attend and then a further week for a manager to ring me after 18 phone calls from myself to discuss a replacement. Comet were not interested and demanded that they repair the second faulty set, which I am not impressed with at all. The manager that rung was very arrogant and I feel that I have been let down by Comet. If I had known that the aftersales service of Comet was this POOR (non existent) I would have not dealt with them. Comet make buying electrical items so stressful!
On average, people found this review very helpful
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