Guest's Review of Scottish Power
1st Sep 2009
Overall Rating
- Value for money
I've been with Scottish Power since May 2008 and started with a monthly direct debit of £80.50. Since it increased to £97 in February 2009 and then to £164.50 in March 2009 I decided to change supplier (quel suprise!!)
Even though I paid the direct debit on 21st August they are still asking for £96.47 for electricity (still awaiting final bill for gas!) saying I wasn't paying enough on the direct debit.
When I questionned them about having a different account number to the last one I received I was told I've "always had 3 different account numbers; one for gas, one for electricity and one for the dual fuel". When I pay the bill it's for dual fuel but when I leave they deal with it separately - what's that all about???
I still have to pay the new supplier!!
ADVICE ANYONE PLEASE?
p.s. I only scored them 1 out of 5 because that's the lowest I could do!!
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