AOL Broadband www.aol.com Review

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AOL Broadband www.aol.com
1.2 stars
Average rating for this product is: 1.2 out of 5

From 12 ratings and 315 reviews

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Guest's Review of AOL Broadband www.aol.com

31st Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer Service
    1 stars
  • Reliability
    1 stars
  • Speed Consistency
    1 stars

ive been with aol broadband for 4 years,and have only recently had problems.im paying £15 a month for upto 8 meg,and im luck to get 1.5,any time of day.i recently rang the technical line regarding a problem with connection,and the indian operator went through his script,and after 5 minutes acctually told me he couldnt help!!as im with 02 for my mobile,i looked at reviews of their service,and decided to go for the pro package.i was in the shop,and the salesman actually told me to wait until september,as id get 3 months free,normal price a tenner as im an 02 customer for upto 20 meg-i`ll be happy with 5!! rang aol to get mac code.....spoke to 4 differant people,then the disconnection dept,where the usual "we`ll give this,we"ll do that",to which my reply was you should of done this already etc.after spending 27 mins on the phone (at premium rate) i eventually got the mac code.that was 2 days ago,and i have 28 days to use the mac code.my internet connection is now hit and miss,and if it does connect,i never get more than 1 meg.02 have free (english) helpline via an 02 mobile,more speed and are more helpfull.i would not recommend aol to anyone

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