Guest's Review of BT
31st Aug 2009
Overall Rating
- Value for money
- Customer Service
- Extra Features
- Reception
- Reliability
BT have increased our monthly DD and refuse to explain or justify the bill.
When we call their customer sevices number we get connected to Dheli where a very pleasant operative will tell you the numbers involved but cannot discuss a breakdown of the charges they are making. The bottom line is pay the bill,don't question it...or we'll cut you off.
Now looking for a new provider.
I'd have liked to been made aware that no-one at BT is available to discuss any queries to my bill.
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