Asda www.asda.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 4 ratings and 77 reviews

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Guest's Review of Asda www.asda.co.uk

31st Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    On time
  • Quality of website
    1 stars
  • Goods purchased & cost
    various
  • Customer Service
    1 stars

Absolutely appalling. Asda's customer service is dreadful and expensive (5p per minute then you are put on hold). The ability of staff at the call centre to understand and for you to be understood is difficult (which further tots up phone bill and adds to frustration). Items arrive often split including bleach and curry!! This time though half the items didn't arrive at all!! They make tesco online service look like a new century. Shame but all I can say is that they are rubbish and I do a lot of online shopping and have tried Asda many times but I ma afraid I have to admit defeat... even the cheap prices and cheap delivery incentives will no longer lure me in...

Would have given them 0 stars but it appears I have to give min of one star.

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