MonkeyShine - www.monkeyshine.co.uk Review

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★★☆☆☆
1.6 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

gemW's review of MonkeyShine - www.monkeyshine.co.uk

★☆☆☆☆

“I ordered a wooden bathroom step from...”

Written on: 30/08/2009 by gemW (1 review written)

I ordered a wooden bathroom step from Monkeyshine.co.uk, payment was debited immediently from my card, 9 days later it still had not arrived so i contacted them to see when item would be delivered. Monkeyshine do not answer their phones or phone their customers back. i emailed them, cancelling my order. got an abrupt email back saying i would have to pay for return postage, i then emailed them back to say that according to their site item had not been dispatched yet! Another week later a courier delivered item which i didn't accept. Still waiting for refund or reply to letter i sent. Now website does not exist!!

  • £50

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Quality of website

  • Value For Money

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