MonkeyShine www.monkeyshine.co.uk Review

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1.6 stars
Average rating for this product is: 1.6 out of 5

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gemW's Review of MonkeyShine www.monkeyshine.co.uk

30th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    A few weeks late
  • Quality of website
    1 stars
  • Goods purchased & cost
    £50
  • Customer Service
    1 stars

I ordered a wooden bathroom step from Monkeyshine.co.uk, payment was debited immediently from my card, 9 days later it still had not arrived so i contacted them to see when item would be delivered. Monkeyshine do not answer their phones or phone their customers back. i emailed them, cancelling my order. got an abrupt email back saying i would have to pay for return postage, i then emailed them back to say that according to their site item had not been dispatched yet! Another week later a courier delivered item which i didn't accept. Still waiting for refund or reply to letter i sent. Now website does not exist!!

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