United Airlines Review

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United Airlines
1.5 stars
Average rating for this product is: 1.5 out of 5

From 10 ratings and 179 reviews

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Guest's Review of United Airlines

29th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Flight From - To
    Sydney - Los Angeles
  • Flight on time?
    1 stars
  • Comfort on flight
    1 stars
  • Flight Date
    October 2008
  • Ticket class
    Economy
  • Customer service
    1 stars
  • Quality of food
    1 stars

I've visited 32 countries and 165 cities in the world. United Airlines has to be the WORST airline next to China Airline, Ryan Air, Garuda Indonesia , Delta Airlines , and Tiger Airways.

My flight was delayed by 4 hours in LAX and when it finally took off the flight was full.

The food was worst than China airlines food, my gosh it they served me Meat loaf with veggies that looked like baby's puke. The meat was soggy...and has this yucky sauce, the veggies were lame and very very brown (brown green beans?? I don't think so!)

The cabin crew were very tired looking, super cranky, slowwwwwwww service and always have this attitude from the cabin crews "Look, since there is NO Tip/ Gratuities will given from passengers may as well serve them with poor service"

I pressed the service bell 3 times and waited for more than 25 minutes for the guy to come..and when he did his attitude stinks. He was reluctant in serving all passengers.

The check-in staff in LAX was very rude, as though as United paid their staff so poorly until it resulted in Terrible service with extra attitude problem.

Toilet was very smelly and remained uncleaned despite that it was 14 hours flight.

The seat pitch is as small and narrow as Ryan Air and Tiger Airways ...despite that they charged me $2800 australian dollars ( USD $2300 ) for a return flight. It felt like I was flying a cargo airline

Reconsider flying with this airline! So far Delta and United have the worst service, and when you fly Long haul with them it made the whole experience thrown down the gutter

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