scotland72's Review of Mark Warner Holidays
29th Aug 2009
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
Once loyal customers of Mark Warner holidays but never again.
After a holiday from hell in Egypt with them ...food poisoning, no hot water , no heated pool, kids club being renovated whilst kids were there etc. My letters of complaint post holiday have been responded to with rude dismissive letters from MW..very unsatisfactory, no wonder this company is offering so many cheap discounted holidays!!
I agree MW have cut back so much now ie half board not full board, no more inclusive wine or water even, extra cost for kids club etc. They are no longer providing for that niche market anymore.
Shame on you MW and your lousy customer service dept
Save your money and stay at home
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