Boston Sports Club Review

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★★☆☆☆
1.7
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17.0% of users recommend this

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Guest's review of Boston Sports Club

“I have been a member of the Boston Sports Club in...”

★★★☆☆

written by on 29/08/2009

I have been a member of the Boston Sports Club in Waltham for a while. I'm not sure why they have a Customer Care Manager there since she doesn't know how to smile and at least fake it. Everytime I walk by the check in desk those wonderful people make my day. Part of customer satisfaction comes from the front line of that check in. My suggestion is to get someone with a personality for that Customer Care position. Believe me, I'm not the only one that sees it either.

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