Guest's Review of Lloyds TSB Business Bank Account
29th Aug 2009
Overall Rating
- Value for money
- Banked with company1 year and over
- Customer service
We have been personal and business banking customers of Lloyds TSB for many years and in that time the service has got worse and worse. The biggest complaint I have is that they change their policies etc to things that are not customer friendly (just bank friendly) and are simply not interested in what the customer wants from their bank. If you want to speak face to face with a human being about anything of concern or importance then you need to have the patience of a saint and be prepared to wait and wait and wait. After a long time thinking that all banks are as bad as each other and leaving our accounts with Lloyds TSB because it is easier than changing we have decided to change our bank.
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