Evans Cycles www.evanscycles.com Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 17 reviews

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Guest's Review of Evans Cycles www.evanscycles.com

28th Aug 2009

Overall Rating

1 stars
  • Value for money
    3 stars
  • Delivery
    On time
  • Quality of website
    5 stars
  • Goods purchased & cost
    1000
  • Customer Service
    1 stars

Appalling customer service. Bought a £1000 (reduced from £1800!) bike from Evans and it came with no owners manual even though they admitted it should have. They then suggested I contact my local store even though I had ordered it over the phone from Evans central. Told them I thought this was poor service and THEY should contact their supplies and order one and was told that they are only sent with new bikes (so where had mine disappeared to?) and so weren't available!

Customer service? I think not.

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