Guest's Review of Tribal UK www.tribaluk.com
28th Aug 2009
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & cost£400.00
- Customer Service
Very poor communication. Ordered an oven and advertised 2-5 days delivery when ordered. No communication by second week so called on Wednesday to ask when delivery expected. confirmed date of Friday and courier will call me evening before to tell me time of delivery. No call received. Called courier on Fri morning and told delivery betwen 9am - 1pm. 1.30 no oven arrived. called courier again and told sorry we lost it - but is ok cos now we found it - we will deliver next weds. Tribal have done nothing to resolve the matter. would not order from them again nor recommend to my friends.
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