The Car Shop Megastore, Great Billing, Northampton Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

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Guest's Review of The Car Shop Megastore, Great Billing, Northampton

Overall Rating

2 stars
  • Value for money
    1 stars
  • Customer service
    2 stars
  • Town/City
    Northampton

The Car Shop Megastore.
Now then, I tend to avoid these types of places anyway, but they were the only place which seemed to have the exact car that we wanted to buy ... basically they are your typical, sales people who, actually, don't always tell you the truth and omit bits of information if they possibly can. Our story is a bit long, but my advice would be to be on your guard when you're there, don't be pushed into anything and ask as many questions before signing, or paying for anything - they are very crafty at selling it to you quickly without letting you think/talk it over alone! I will pay a slight compliment to our Business Manager though, who did actually have some customer service skills.
They get 1 star from me for selling the cars they claim to, and another for having people there ready to serve you - I suppose that's something!


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Members' Comments onGuest's Review

  • The Car Shop Northampton Rank: Sergeant on 9th Oct 2009

    I would like to apologise if you felt our staff were in any way pushy or crafty, I can assure you our staff are trained to be highly professional and assist you as much as they can. We do not intentionally omit any information or advice that may be usefull in aiding you to choose the best package for your needs.

    Whilst I agree that it is important to be sure of what you are signing, our staff do guide you through all of the relevant paperwork and ensure you understand the full terms and conditions. We are here to help and I can assure you if you need time to think over your purchase then we are of course more than happy for you to do that.

    You are a valued customer and we certainly hope to see you again soon at The Car Shop.

    Regards

    The Car Shop Northampton