Stansted Airport, Crown Parking Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 0 ratings and 18 reviews

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Guest's Review of Stansted Airport, Crown Parking

28th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Suitability
    1 stars
  • Effectiveness
    Poor

Like most reviewers here I agree that Crown Parking are rude, money grabbers. We booked online but needed to cancel the day after. We tried phoning them as we wanted to cancel with a human being to make sure got our money back, but they are such a tinpot bunch that they didn't answer the phone in 7 days of trying. Eventually I left a message for them and they called me back. They said that they had phone problems which is why they weren't picking up. Even though they admitted they had phone problems they charged me 50% cancellation penalty instead of the 25% in their T&Cs which is for cancelling within 48 hrs. They were completely unwaivering when I pointed out that I had been trying for days to cancel. AVOID THESE PEOPLE. Oh and by the way Meteor parking are about £30 cheaper over a ten day period.

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