Guest's Review of Bannatyne Health Clubs www.bannatyne.co.uk
28th Aug 2009
Overall Rating
- Value for money
Banatynes Ashford - What a shambles!! It takes forever for them to answer the phone (if they bother at all) 24 rings this morning. I phoned to complain about having to do Aqua classes without music, it seems the system is broken (has been since Monday - today is Friday) and it won't be fixed until at least next tuesday. Got palmed off by someone who didn't give a toss and wouldn't put me through to the manager because he was too busy. Can't they buy a portable system? They make enough profit out of us but then that's all they care about - taking money. Suppose they expect the poor teachers to buy their own - our's hadn't even been told the system was stuffed otherwise she would have brought her own. Customer Service? Sure!! They don't advertise a Head Office phone number - but then they wouldn't answer it anyway. Go to Living Well. I will as soon as my contract expires
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