Moneybookers, www.moneybookers.com Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

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Guest's Review of Moneybookers, www.moneybookers.com

28th Aug 2009

Overall Rating

1 stars
  • Value for money
    5 stars
  • Content
    4 stars

As i write this review i am not sure if i feel stupid or naive for having to trust this moneybookers company. when i joined, less than two months ago the customer care response was swift and reliable and i had absolutely no problem withdrawing my cash.

Suddenly, the other day i thought i should survey my account only to find it was locked along with my money.That means i can not perform any outgoing transfers. They ask me to email my identification document such as national ID,passport or driving license or utility bill and i swiftly do it.

The dependable customer care now seem to be non-existent because they do not respond to any of my emails nor do they confirm they received the aforementioned document.

Their services are so frustrating that i am so afraid of loosing the money i worked so hard for. i find it unfair to suddenly lock customers account without any reason and i regret for having used their services.

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