Europcar Review

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Europcar
0.8 stars
Average rating for this product is: 0.8 out of 5

From 0 ratings and 150 reviews

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Guest's Review of Europcar Car Hire

27th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Pisa, Italy
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    June 2009
  • Condition of vehicle
    Poor

I would not recommend europcar under any circumstances to anybody. I made my booking online 2 months before our holiday. Our flight was to land in Pisa airport at 11.25pm so I put down 12.15am for collection to be sure and had no problem paying the after hours fee. I was five months pregnant at the time travelling with my husband and 2 year old and when we arrived to collect our car we were told the booking had been cancelled because there was no flight no on the booking for after hours, something that was optional on the booking! We had to pay an unbelieveable amount for a car to Avis as they only had big cars left but europcar were quite prepared to leave us stranded at that hour of the night an hour from our accommodation. Not if I had to walk would I go near Europcar again.

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