Alfresia www.alfresia.com Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 46 reviews

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Guest's Review of Alfresia www.alfresia.com

26th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    A few weeks late
  • Quality of website
    1 stars
  • Goods purchased & cost
    garden furniture
  • Customer Service
    1 stars

I would NOT recommend alfresia to anyone. The website looks good, and so, unusually, I did not check reviews - the ones on their website are very flattering, obviously. I had hassle from start to finish, the only sign of competence being this company's ability to take payment, promptly. I would have involved Trading Standards but had run out of energy. Be aware that there is no actual return address, just a box number. When I wrote, no reply was ever received. As for phoning, no chance of a reply. And, the majority of e-mails go unanswered. Also, if you do purchase something and need to return it, you must do so in the original packing and PAY THE RETURN COSTS which will not be refunded to you, even if the goods are faulty - it's in their small print. Someone should investigate this lot but I reckon they know that by wearing customers down, the fight goes out of people.

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