Natwest Student Account Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 4 ratings and 50 reviews

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Guest's Review of Natwest Student Account

26th Aug 2009

Overall Rating

1 stars
  • Ease of Use
    2 stars
  • Customer Service
    1 stars
  • Overdraft Facility
    3 stars

on paper Natwest offered exactly what i wanted for a student account.an easy overdraft and no constant stream of letter to remind me of how poor i am. However i found their customer service [what customer service?!] truly innadequate. i used their drop-in money facility and they lose the money, then find it again but not until theyve accused me of lying about it, and pretty much made me feel like a criminal...as if worrying about rent money wasn't enough!when i did run over the amount they didnt ask for it for 7 months then suddenly i get a slightly angry letter and when i call up they tell me i might get charged even more but they cant tell me when this might if at all.i wouldnt have minded seeing as its my fault but the cloak and dagger routine got old very quickly especially as after 4 mins of battering he eventually told me that if i put money in the next day as i said i would then i wouldnt be charged...wasnt hard now was it mr Natwest?!?!

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a