CarJet Review

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CarJet
2.1 stars
Average rating for this product is: 2.1 out of 5

From 1 rating and 69 reviews

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Paris1972's Review of CarJet Car Hire

26th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Spain Murcia
  • Choice of vehicles
    Good
  • Date of hire (month/year)
    June
  • Condition of vehicle
    Poor

carjet.com are brokers who pass you on to obscure Spanish Car Hire companies. Hiring a car was for me a new experience this year therefore I have no experience to draw on. If I do have a need next year I will definitely avoid carjet and have a go with the better known companies. Yes! it will be a litle more expensive but hopefully it will bring peace of mind. The extra cost as a percentage in relation to what is at stake is worth it. Gold Car(Murcia Airport) passed us on to a Company with no Quality Control. Not even a basic Battery check. The QC becomes the customer and very much to their misfortune. It then gets worse because the customer has to foot the Bill for anything they find goes wrong while at the same time has their holiday ruined. The terrible frustration and inconvenience takes its toll and is a blight on the whole vacation. A Cheap Deal! That's a sick joke. An expensive mistake more like. If there are any persons reading this who are still willing to put their holiday at risk then do at least one thing. Dont allow what happened with me happen to you. Make sure that the credit card you use to pay for the car( you wont get the car without credit card details) can only be used on the day of arrival. You can arrange this with the bank. This will stop the car hire company milking your account to correct problems that are their responsbilty. In my case it was too late because I didn't know they were doing this until after I was back in the UK. By then it was too late. I have been in touch with carjet(numerous emails) but it seems to be a waste of time. I can only now stop it happening to someone else. Are all the reviews negative? No! but statistically there must be at least a few cars that last a fortnight. Pity the poor customer who gets it the week after. I have been forced to give the hire company one star because the system wont allow it to be zero

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