Hotpoint BWD129 Review

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Hotpoint BWD129
0.7 stars
Average rating for this product is: 0.7 out of 5

From 1 rating and 19 reviews

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Guest's Review of Hotpoint BWD129

26th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Special Features
    NONE
  • Durability
    1 stars
  • Service & Support
    1 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    1 stars
  • Style
    1 stars

This is the worst purchase we have ever made. 16 months ago when we bought it it seemed to be the best option available for what we wanted. As soon as the guarantee ran out in April we have had nothing but problems with it. The customer service is very poor and in the last 4 months the washer has worked for around 4 weeks in total. The rest of the time it has been waiting to be fixed. I have just had another repair done this morning (4th one in 3 weeks) and already it seems to have another fault... this time the wash cycles are taking far longer than they should.

DO NOT BUY THIS MACHINE and DO NOT BY A HOTPOINT/INDESIT or any other make of appliance in that family. The customer service is appalling and they will not replace the product.

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