Carphone Warehouse Review

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Carphone Warehouse
1 stars
Average rating for this product is: 1 out of 5

From 1 rating and 172 reviews

Thumb down 13% of users recommend this product

Best Price: £FREE !

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Guest's Review of Carphone Warehouse

26th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    Samung Tocco Lite (PAYGO)
  • Layout of shop
    1 stars

I have had quite a lot of experience of the Carphone Warehouse, and unfortunately it has all been bad. From buying pay as you go phones from the Carphone Warehouse: most phones CANNOT be returned if they are incompatible with your current set-up i.e. PC/operating system. In my case, this Samsung Tocco Lite would not sync with my Outlook contacts, which meant it was completely useless to me (something I could not have know without actually buying the phone). However, when I took it back to the Carphone Warehouse they said it was their policy NOT to refund this type of purchase. Please beware that if the phone doesn't work properly with your other electronics there is nothing you can do about it. The "14 day return" period does not mean that you can actually return your phone. It means that you can get a replacement if the phone itself doesn't work, but you cannot get a refund.

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