Bike Outlet www.bikeoutlet.co.uk Review

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1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 4 reviews

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puddlejumper's Review of Bike Outlet www.bikeoutlet.co.uk

26th Aug 2009

Overall Rating

1 stars
  • Value for money
    4 stars
  • Delivery
    Still waiting
  • Quality of website
    3 stars
  • Goods purchased & cost
    Bike £400
  • Customer Service
    1 stars

Order a bike 8 days ago, no communication other than initial order confirmation. Money debited from credit card on day of order. Website vaguely says 'upto 5 working days' for delivery, but promises to advise upon dispatch. No reply to an email sent two days ago asking what delay was. Phone call yesterday was not answered. Bike Outlet clearly has no concept of 'customer service', though I am forced to give them '1' rather than '0' which is what they deserve.

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