Supaperfume www.supaperfume.com Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 3 ratings and 65 reviews

Thumb down 31% of users recommend this product

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Guest's Review of Supaperfume www.supaperfume.com

25th Aug 2009

Overall Rating

1 stars
  • Value for money
    2 stars
  • Delivery
    Still waiting
  • Quality of website
    3 stars
  • Goods purchased & cost
    Perfume
  • Customer Service
    1 stars

I placed an order over a monthe ago that was stated as being in stock and would be despatched within a couple of days. As this was a gift it was being sent straight to my relative. 3 weeks later my relative asked where the perfume was as it had not arrived, I had assumed that everything was ok as I had not anything from Supaperfume and they had already taken my money from the bank. I emailed to chase and got the reply that they had emailed me (not true!) as they didnt have a complete mailing address, which I then provided and was told that it would be sent out. 2 weeks later I am still chasing so I have demanded a refund, and was told that I could have one. That is a week ago and no refund received. I have now emailed and told them that I will report them to the Trading Standards Office if I havent got my money back in 2 days...so will see what happens. I will start emailing them every day until I get my money back so hopefully they will get so annoyed with me that they will repay me.

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