Haven Holidays, Craig Tara, Ayr Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

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NijTheRed's Review of Haven Holidays, Craig Tara, Ayr

24th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars

In an age where value for money is a priority and the English and Scottish tourist boards spend millions of pounds a year asking us to holiday at home, you would expect Haven would give visitors to it's site a helping hand, a place to feel comfortable, good entertainment, good food, opening times of facilities to suit the people who matter, i.e the guests, but no.

What Haven give you is a money making, no frills exercise in utter greed, shabby management, disgraceful cleanliness, utter disdain for the people who visit their site.

Having spent a week at Craig Tara, it really is the most depressing example of brain-dead Britain you could ever wish to see.

A swimming pool that closes for lunch, supposedly at 1pm. When I asked a 'lifeguard' why they had closed the top pool at 12.35 when they were supposed to be open till 1, he said it was'In preparation for closing''!!. Funny how in the locker room with it's broken lockers and busted seats, the 'lifeguards' were rushing to get changed at 12.45. Said pool did not re-open until 2.20pm. Hard life isn't it. Customer first?! Ha.

The Turnberry Gardens restaurant shall be remembered for the cold food and the site of a cleaner emptying food onto a tray and then squashing plates on top.

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