Guest's Review of Ikea
24th Aug 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costWall Light £30
- Layout of shop
Bought a wall light yesterday from Ikea, called Iskristall. Totally enclosed bulbs. Got home, went to fit it, one bulb missing. Phoned Customer Services. Told me to go back to shop three and half hour drive away as they cannot send replacement bulb (which is small tube shape) in post for health and safety reasons. We travelled all the way from Truro to Bristol, spent two hours getting through the store and now they expect us to go back. What a waste of time. I will never go there again.
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