Haven Holidays, Blue Dolphin Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 4 ratings and 74 reviews

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Guest's Review of Haven Holidays, Blue Dolphin

22nd Aug 2009

Overall Rating

2 stars
  • Value for money
    1 stars

What a great location, but thats where the excitement ends, Check in was a night mare, although it started on time there was no flexibility and no organisation, despite arriving a few hours early because of travelling a few hundred miles to get there they would not consider letting us in early, we could not use the facilities as we did not yet have the necessary passes so we had to sit in the carpark or use the only bar open to us which must have been the most expensive in Yorkshire. The accommodation was poorly maintained, and the standard of cleanliness was mediocre. the staff on the whole (check in aside) were polite and helpful where necessary and the groundsmen were good at their jobs (the grass was well groomed and the surrounding shrubbery well managed, the facilities though were poorly maintained and undersized for the number of vistors, and were also only available at certain times of the day, unless haven could take some money off you that is. The whole site is dedicated to taking as much money as possible off you and I think I would have faired better financially if I had booked the family into a very good Hotel in Scarborough 5 miles away. would I return to Blue Dolphin, NO - never, would I use another Haven site, probably not.
My recommendation in relation to the Blue Dolphin .... steer well clear.

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