Wedding Rings Direct www.weddingrings-direct.com Review

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3 stars
Average rating for this product is: 3 out of 5

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ritchiehicks's Review of Wedding Rings Direct www.weddingrings-direct.com

21st Aug 2009

Overall Rating

1 stars
  • Value for money
    3 stars

I'm afriad I had the total opposite experience with Wedding Rings Direct to the previous reviewer. 5 days before our wedding day I chased them, as we had heard nothing and our wedding rings were overdue. The following morning we received an email from them advising that our rings were "seriously delayed due to hallmarking problems"; not the type of stress you need 5 days before your big day. Needless to say we were worried - we didn't have the money to buy new rings (or the time) so were left in the hands of this company.

The staff at the company did respond to emails quickly but their attitude was indifferent to be polite. Our rings did arrive eventually after us having to wait in half a day for Royal Mail to deliver them the day before our wedding. My advice is not to use this company if you are in a hurry. They didn't update the order status throughout the whole transaction and no one needs this kind of stress when they are getting married. I dread to think what might have happened if we hadn't chased them - or even worse what would have happened if the rings had never come.

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