Guest's Review of Co Operative Bank
21st Aug 2009
Overall Rating
- Telephone Banking
- Local Branch
- Customer Service
- Internet Banking
- Cash Point Facility
Moved to them from Lloyd's, one of the biggest mistakes I've made. Signed up to their account mover scheme and they managed to mess it up. They moved my direct debits almost 10 days before moving my money. The net result is a number of direct debits bounced resulting in all sorts of charges from credit card companies and other institutions. They and Lloyds mess up and we the customers pick up the bill.
On top of that I applied for a credit card from them as I'm unhappy with my current provider, it seems that you have to bank with them for 3 -6 months before you can do that, wish that I had know that before I signed up with them.
All in all, not a pleasant experience and a waste of my time
Co Operative Bank call centre staff are friendly but that is about it.
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Individual Savings Account - Wikipedia, the free encyclopedia
An Individual Savings Account (ISA) is a financial product available to residents in the United Kingdom. It is designed for the purpose of investment and savings with a favourable tax status. ISAs were introduced on 6 April 1999, replacing the earlier Personal Equity Plans...
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