Atlas Travel Insurance Review

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1 stars
Average rating for this product is: 1 out of 5

From 1 rating and 11 reviews

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Guest's Review of Atlas Travel Insurance

21st Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Insurance
    Not supplied
  • Were you treated fairly?
    Not applicable
  • Date of Insurance (month/year)
    Sept 09
  • Was your claim successful?
    Did not claim

Atlas travel insurence was recommended to me by a friend, this friend had purchased this insurance in the past, but never had to claim.
I found the web site straight forward at first, but then alarm bells started to ring when I could not get in touch with them to ask a question, also I opted to have my policy emailed to me instead of posting, yet they sent it to me by post charging me an extra £1 for the priviledge, changing my payment without my consent.
I also called the medical declaration number, where I was being charges almost £10 extra for a condition that has been managed for several years without medication.
I read the reviews on this site, that concreted my decision to cancel.
When I called Atlas with my complaint I found the assistant abrupt and unhelpful.

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