FOTO.com www.foto.com Review

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1 stars
Average rating for this product is: 1 out of 5

From 11 ratings and 46 reviews

Thumb down 13% of users recommend this product

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Guest's Review of FOTO.com www.foto.com

20th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    1 stars
  • Goods purchased & cost
    Prints
  • Customer Service
    1 stars

I wish I'd read these reviews before ordering. FOTO.com is rubbish!
use photobox instead!
I had to pay £3 P&P twice because I ordered 2 different sizes of picture.( never heard of that before!) For a total of about 12 pictures I paid about £10 - £6 of which was p&p.
10 days later and I am still waiting for half my order. After 3 days I did get a repsonce to my email saying "wait another 5 days in case they are still in the post."
I can't even ring them - they are very slow at answering emails - I really do think they dont care about customer service - or trying to keep any customers they have.
I don't normally bother to do reviews but this lot really do suck.
They only get one star because this website won't let me give them none!

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