Guest's Review of Parship www.parship.co.uk
20th Aug 2009
Overall Rating
- Value for money
- Ease Of Navigation
Parship is a difficult site to navigate, and does not let you automatically see your intended 'date', which strikes me as monumentally counter-intuitive.
Also, you cannot find people near you - just people in a geographical 'region', which may be hundreds of miles across (eg: the South-West, or Scotland..!).
Their billing system means that you may end up paying far more than you intended, and their 'customer support' is a joke.
Parship is a site to be avoided.
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Members' Comments onGuest's Review
Parship
on 27th Aug 2009
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Parship would like to respond to all reviewers who have raised concerns about our automatic renewal policy. Most organisations, whose revenue is subscription based - and this includes the vast majority of online dating companies - use automatic renewal to provide continuity of service to their members. Parship is no different and we would like to stress that we are not in business to mislead or take advantage of our members. After all, they are the life blood of our business.
However, we are listening to our customers and have, as a result, improved our website to ensure transparency and fairness of our processes. The changes we have implemented include more clear flagging-up of automatic renewal upon purchase and sale confirmation (both onsite and in email communications) AND making it easier for our members to access and cancel the automatic renewal facility. Overall, our members will now be clearly advised and guided from various parts of the website with simple and clear instructions.