Designer Living www.designerliving.eu Review

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2 stars
Average rating for this product is: 2 out of 5

From 1 rating and 21 reviews

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fufkin's Review of Designer Living www.designerliving.eu

19th Aug 2009

Overall Rating

1 stars
  • Value for money
    2 stars

I agree. Sofas were of good quality, although a bit expensive. I found the customer services to be poor. I wanted 18 months interest free credit and was told that they would sort this out before we took delivery of the sofa. Lo and behold the remaining balance was entirely withdrawn from my account without any warning. It took 6 weeks to get the money returned and the interest free credit arranged. During this time, I had conversations with the staff who were very unhelpful and aggressive (apart from one who was quite pleasant). For the amount of money I spent with them I would expect some good customer service. If you have had the same experience as me then do what I did and report them to trading standards.

If they had sorted out their mistakes I would not have hesitated to use them again because the products are really good. It's just their aggressiveness towards me that gets my goat. Quite honestly, they are the worst company I have dealt with for customer services (and I have dealt with Talk Talk and E2Save!!!).

In my opinion, don't touch Designer Living with a barge pole!

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