First Direct Internet Banking www.firstdirect.com Review

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First Direct Internet Banking www.firstdirect.com
3.4 stars
Average rating for this product is: 3.4 out of 5

From 10 ratings and 76 reviews

Thumb up 62% of users recommend this product

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Guest's Review of First Direct Internet Banking www.firstdirect.com

18th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Ease of Use
    1 stars
  • Used service for
    1 year and over

Utterly useless. You have to communicate via a tiny text window (like a mobile phone). You have no copy of the text unless you take screen shots.
The first direct accounts keep getting blocked for "securty review" even though they are in the black. You then cannot access YOUR money.
They seem unable to resolve a "verified by VISA" issue with one of my credit cards where the information on the face of the card (name, expiry date etc.) are ejected before even inputting a password. This makes the card useless for Internet purchases.
I'm closing my accounts and wish I had done so years ago.

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