Northwest Airlines Review

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Northwest Airlines
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 76 reviews

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dugaman's Review of Northwest Airlines

18th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Flight From - To
    Phoenix to Harrisburg
  • Flight on time?
    4 stars
  • Comfort on flight
    1 stars
  • Flight Date
    August 2009
  • Ticket class
    Economy
  • Customer service
    1 stars
  • Quality of food
    1 stars

Northwest Airlines. I booked this flight for my wife and I in March, nearly six months before the actual departure date - I could not get seat assignments at the time. When I finally did get seat assignments, a few days before the flight, on two of the three connecting flights we were taking home, my wife's seat and my seat were in different sections of the plane. She is very afraid of flying and I continually try to comfort her during flights, not sitting beside her made this impossible. She told me after this experience with Northwest, she will never fly again. When I asked about this seating problem a Northwest rep told me that they had to take care of preferential customers first - yet the people in the seats we were placed in were lone travelers. This airline is horrible.

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