Alamo Car Hire Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 40 reviews

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shanem's Review of Alamo Car Hire Car Hire

18th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    manchester uk
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    August 09
  • Condition of vehicle
    Average

i did not even get to hire a car from this company. the man behind the desk was a bit condecending to me for no reason and when it came to swipe my credit card he tried it once and said it wouldnt swipe on his system. i asked him to try again and he said he had been swiping cards all day no problem. i told him i used the card earlier today and he said it just is not working on his system. he said there was nothing more he could do for me, i was a bit shocked. i asked him could he not key in the card he said no. also they did not have any chip + pin reader. I worked on retail some years back and I can tell you that it is not at all unusual for a card not to swipe now and again. you clean it and try again, if not working, you key it in. oh no, not with national/alamo. i had already part paid my booking with 121 car hire who are now ignoring my emails for a refund.

Budget, I luckly got a car with Avis,who had a car available, who were friendly, professional and better value as well, and had no problems accepting my credit card...

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Members' Comments onshanem's Review

  • jeffrey1970 on 7th Sep 2009

    I found this review not helpful because any company that lets you pay with a credit card is not going to give you service if your card will not swipe. I have had that happen to me, and no one has offered to clean my card for me.