The Car Shop Megastore, Great Billing, Northampton Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

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Guest's Review of The Car Shop Megastore, Great Billing, Northampton

17th Aug 2009

Overall Rating

1 stars
  • Value for money
    2 stars
  • Customer service
    1 stars
  • Town/City
    Daventry

I went to view 3yr old hatchback at the Car Shop Megastore with the view to buy if i saw one i liked.I was met by a salesman who asked what i was looking for and he showed me into the showroom where he asked questions on price, year, how doors, engine size etc. He then OFFERS you an inflated price if he can get it passed knowing that they would offer next to nothing i.e. £1200 offer actual £210, but this happens after test driving the said new car, by that time you have tested it upto 40mph but you are reluctant to go ahead due to the offer but they pressure you into buying it with a 3 month warranty.
I had a shake on the front end and the radio picked up engine noise so I took it back for repair which the girl behind the counter tell you that the wheel bearing was loose which they have tightened and the radio fault was common with Ford Focus. I had an independant garage check it out and repaired the radio(loose conection) and the bearing can not be loose as it was a pressed in bearing.

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Members' Comments onGuest's Review

  • The Car Shop Northampton Rank: Sergeant on 12th Nov 2009

    On behalf of The Car Shop I am sorry to hear that your experience with us has left you less than satisfied.

    Please rest assured that all possible used vehicle purchases follow the same proved process and that the price we offer for vehicles as part exchange represents the true trade price. It is our intention to match customers with vehicles that meet their requirements, supply all the necessary information without being too pushy as generally our Lowest Price Guarantee speaks for itself.

    We take pride in the quality of our vehicles but realise that problems can arise and are happy to book the vehicle back in for repair inside of our warranty period. I can assure you that any information you were given with regards the issues you were expereincing was given with the best of intentions

    Kind Regards

    The Car Shop