Ultimate Kitchen Furniture Review

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1.1 stars
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Guest's Review of Ultimate Kitchen Furniture

16th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars

We ordered a high gloss kitchen in 2007 from Ultimate Kitchens, paid up front like everyone else. when it arrived I notice that the oven housing unit did not have a gloss end panel and queried this, we had apparently not paid for one. After telephoning to a very rude man I was told that I had not ordered any end panels even though when we signed we were told we would get a high gloss kitchen all items with a high gloss finish.

It finally turned out all the end panels were matt finish,the kick boards are matt and not sealed units, the cupboards are made from cheap MDF and painted matt and not sealed, actually only the doors are high gloss.

We paid £4,000 for a cheap kitchen with good doors - we were ripped off. The kitchen I took out which was 20 years old was better quality.

Finally we had to pay another £400 to buy end panels, after several conversations and a visit from the rude man.

The kitchen fitter was excellent when he arrived but again it was hit and miss when he arrived. The electrician was excellent.

We finally had to write several recorded delivery letters to finally get our kitchen completed.

Now two years down the line the cupboards around the cooker are splitting from the steam (mine from 20 years were only just starting to split hence the new kitchen), we had a leak under the sink due to the pipe not fitted correctly, now the sink unit is an eyesore due to the unit swelling. I dare not complain to the rude man as I know what my answer would be.

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