Co-operative Bank Internet Banking www.co-operative.co.uk Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 15 reviews

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Guest's Review of Co-operative Bank Internet Banking www.co-operative.co.uk

15th Aug 2009

Overall Rating

2 stars
  • Value for money
    3 stars
  • Ease of Use
    3 stars
  • Used service for
    0 - 6 Months

The bank seems decent enough, branch staff are very friendly, but they are really let down by a bad online banking service. All I need my Internet Banking to do is tell me my recent transactions, balance and available balance. It manages the first two, but the available balance doesn't include spends which are still in transit! The only way to find out your actual available balance is to go to a cash machine which seems crazy. Other banks manage it - why can't the Co-Op!

I want to move all my money over to the Co-Op due to their ethical stance but unfortunately their poor online banking service makes this impossible.

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